MATTRESSES BY PURPLE

Your 100-night trial begins the day your mattress is delivered to your doorstep. If you decide it isn't a perfect fit for you within the first 100 nights, we'll have it picked up and issue a full refund. (Awesome, right?)

We do ask all customers to spend at least 21 nights on their mattress before starting a return or exchange so their bodies have enough time to adjust to Purple's unique feel + support!

We've got your back. If there's something wrong with your mattress, we'll replace it for 10 years, starting the date of purchase. 

All Purple adjustable bases have a 10-year limited warranty covered by Ergomotion. If you need assistance with your bed frame, their customer service number is 1-888-550-3746

Get your mattress shipped straight to you at no extra cost – with complimentary white-glove delivery available for select mattresses.

If you don’t love your mattress, just contact one of our Sleep Experts to confirm eligibility and arrange a return. We'll pick it up and issue you a full refund. 

To be eligible for a return, you must be within the 100-night trial period and have had the mattress for at least 21 days; the mattress must also be clean and undamaged. You will be refunded the full mattress price minus the value of any discount, interest accrued, and/or shipping charges.

For questions about products purchased at a retail location, please contact the store directly.