Purple Essential Collection

We want you to feel 100% confident in purchasing your mattress and that you are getting the best price. Our 'Lowest Price Guarantee' ensures you have zero risk of finding a better price elsewhere within a 14 day time period.

Chat or call us and tell us where you found the lower price for your mattress (including shipping, processing, and other charges). We’ll verify it, then match it at time of purchase or refund the difference post-purchase.

Terms:

• We will match any advertised price subject to the following terms for purchases made after 2/15/24.

• We will match or refund the difference if you find the same Purple mattress advertised for less than what you are about to pay online on purple.com or have paid in the prior 30 days.

• The mattress must be available for shipping at the time of your price match request (no rain checks).

• This guarantee does not apply to clearance items or floor models, product sold on auction sites (e.g., eBay) or by third-parties on Amazon or similar marketplace sites.

Your 100-night trial begins the day your mattress is delivered to your doorstep. If you decide it isn't a perfect fit for you within the first 100 nights, we'll have it picked up and issue a full refund. (Awesome, right?)

We do ask all customers to spend at least 21 nights on their mattress before starting a return or exchange so their bodies have enough time to adjust to Purple's unique feel + support!

If there's something wrong with your mattress, we'll replace it for up to 10 years, starting from the date of original purchase. 

This warranty is valid only if the purchaser uses the product for personal consumer use. The warranty no longer applies after any resale, whether new or used. Original, dated proof of purchase by the original purchaser; official warranty document; and law tags are required to make a warranty claim.

Get your mattress shipped straight to you at no extra cost – with complimentary white-glove delivery available on select mattresses. If you don’t love your mattress, just contact a Sleep Genius to confirm eligibility and arrange a free return.  

To be eligible for a return, you must be within the 100-night trial period and have had the mattress for at least 21 days; the mattress must also be clean and undamaged. You will be refunded the full mattress price minus the value of any discount, interest accrued, and/or shipping charges. 

For questions about products purchased at a retail location, please contact the store directly.