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Rest Easy with Purple
Lowest Price Guarantee
Find a lower price for your mattress, we’ll match it
10-Year Warranty
Applies to Mattresses, the Ascent Adjustable Base, the Purple Premium Smart Base, and the Purple Premium Plus Smart Base.
5-Year Warranty
Applies to the Purple Bed Frame and Purple Foundation.
1 Year Warranty
Applies to Pillows, Cushions, Bedding, and the Platform Bed Frame
100-Night Trial
Applies to Mattresses and Pillows
30 Day Trial
Applies to Seat Cushions
Flexible Financing Options
As low as 0% APR.
Free Shipping
In the Contiguous States
Worry-Free Guarantee
Lowest Price Guarantee
We want you to feel 100% confident in purchasing your mattress and that you are getting the best price. Our 'Lowest Price Guarantee' ensures you have zero risk of finding a better price elsewhere within a 14 day time period.
Chat or call us and tell us where you found the lower price for your mattress (including shipping, processing, and other charges). We’ll verify it, then match it at time of purchase or refund the difference post-purchase.
Terms:
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We will match any advertised price subject to the following terms for purchases made after 2/15/24.
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We will match or refund the difference if you find the same Purple mattress advertised for less than what you are about to pay online on purple.com or have paid in the prior 30 days.
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The mattress must be available for shipping at the time of your price match request (no rain checks).
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This guarantee does not apply to clearance items or floor models, product sold on auction sites (e.g., eBay) or by third-parties on Amazon or similar marketplace sites.
10-Year Warranty
We've got your back. If there's something wrong with your mattress, we'll replace it for 10 years, starting the date of purchase.
All Purple adjustable bases have a 10-year limited warranty covered by Ergomotion. If you need assistance with your bed frame, their customer service number is 1-888-550-3746
5-Year Warranty
Let us support your dreams. The Purple Bed Frame and Purple Foundation have a limited 5-year warranty, starting from the purchase date.
1 Year Warranty
If there's something wrong with your Purple product, we'll replace it for up to one year, starting from the date of original purchase.
This warranty is valid only if the purchaser uses the product for personal consumer use. The warranty no longer applies after any resale, whether new or used. Original, dated proof of purchase by the original purchaser; official warranty document; and law tags are required to make a warranty claim.
Applies to Pillows, Cushions, Bedding, and the Platform Bed Frame
100-Night Trial
If you decide Purple isn't a perfect fit within the first 100 nights, we will have it picked up and issue a full refund*.
Applies to all Mattresses and Pillows.
*To initiate a return or to receive helpful hints, call Purple Customer Care at 1-888-848-2305.
30 Day Trial
Your 30-day trial begins the day your Purple product is delivered to your doorstep. If you decide it isn't a perfect fit for you within the first 30 days, we'll have it picked up and issue a full refund. (Awesome, right?)
Applies to all Seat Cushions
Flexible Financing Options
Get a conventional loan from Affirm that let’s you pay off a new line of credit over time. As low as 0% APR.
Free Shipping
Free standard shipping on all products. White glove delivery available for select mattresses.
Have Questions? Connect with a Sleep Genius
Talk to a real person. No robots. Our Sleep Geniuses are here 7 days a week to answer all your Purple questions.