Purple J.D. Power Mattress Satisfactory Study

Purple is committed to exceeding expectations — and we’re proud to share our accomplishments that prove a job well done. See how we performed in the J.D. Power 2023 Mattress Satisfaction Study.

Purple is proud to rank second overall in the retail segment and third overall in the online segment of the J.D. Power 2023 U.S. Mattress Satisfaction Study.  When compared to competitors, Purple also scored exceptionally high for Comfort, Support and Durability in the Retail segment.   This recognition coincides with Purple’s launch of the Restore and Rejuvenate mattresses in May of 2023, delivering on its commitment to make deep sleep effortless for every kind of sleeper.  Purple’s focus on innovation, with the development of GelFlex Grid® mattresses and pillows that relieve pressure, provide support in key areas, regulate temperature, and instantly adapt as you move, led to exceptional satisfaction scores.  See the detailed report below to learn more about Purple’s performance. 

About J.D Power 

J.D. Power is a renowned market research and consumer satisfaction firm that evaluates and ranks companies across various industries based on customer feedback and experiences.  

The study is a testament to the company's ability to meet or exceed customer expectations, reflecting a high level of customer satisfaction and trust. Consumers often look to J.D. Power rankings as a reliable indicator of product quality and customer experience, making it a prestigious recognition in the competitive landscape. Ranking in the study for mattress satisfaction demonstrates a brand's dedication to providing a superior and enjoyable sleep experience for its customers. 

To learn more about J.D Power visit J.D Power/business