To our Purple Customers and Communities,
The environment we currently find ourselves immersed in has created a unique opportunity to reaffirm our priorities to improve people’s lives and invent a better way.
As with many companies, we are following the CDC and WHO guidelines for COVID-19. We are proactively protecting our employees and sanitizing all workspaces, and many of our employees have been working from home. As a domestic manufacturer, production and fulfillment are the lifeblood of our business, and we are also taking extra measures to continue to be able to manufacture and produce products in a safe and healthy environment. We have contracted an industrial cleaning service, certified by the Utah State University Institute for Antiviral Research, to sanitize our manufacturing facility regularly during this pandemic. Additionally, we are limiting group sizes and providing additional cleaning products and sanitation stations at our facilities.
We are proud to have purple.com available, so customers can access our products, because we believe they help people sleep better and feel better, which is essential during these ever-changing circumstances. Online orders may take more time to reach you due to the rapidly changing environment, and we appreciate your understanding and patience with us as we adapt.
As always, we are here to support you and answer any questions you have. You can reach us at [email protected] or 1-888-848-0248.